In the app (fastest)
Want a copy first? Settings > Export my data saves everything you logged as JSON and CSV files.
- Open Kynetix and sign in.
- Tap Profile in the bottom bar, then the Settings gear at the top right.
- Scroll to Account and tap Delete account.
- Type
DELETEto confirm. Your account and all its data are deleted straight away, and you're signed out.
No app? Ask by email
Send an email from the email address you use to sign in to Kynetix, so we can tell it's you:
- To
- kynetix.app@gmail.com
- Subject
- Delete my Kynetix account
We may reply to confirm it's you. We delete the account within 30 days of your request, usually much sooner, and email you when it's done.
Delete some data, keep your account
You can remove parts of your data without deleting your account. What you delete in the app leaves our live database straight away; backup copies are purged within 30 days.
- A meal: on the day screen, swipe the meal to the left. Or open it, tap edit, then the bin.
- Saved foods and food memory: Profile > Food library, then swipe an item or tap its bin.
- An exercise from a past workout: Profile > Workout history, open the session, tap edit, then the bin next to the exercise.
- Your profile photo: tap your photo on the Profile tab, then Remove photo.
- Your ChatGPT connection: Profile > Run Kyno on ChatGPT > Disconnect. Its tokens are deleted.
- Health Connect: turn Kynetix off in Android's Health Connect settings. The app stops reading at once; we never copied raw readings to our servers.
Anything else (a whole workout, a weight entry, your usage events or feedback): email kynetix.app@gmail.com from the address you sign in with, with the subject Delete some of my Kynetix data, and say what to remove. We delete it within 30 days, usually much sooner, and email you when it's done.
What gets deleted
Everything tied to your account:
- Your sign-in and account
- Your profile, date of birth, body details, goal and targets
- Every meal, macro and weight entry you logged
- Workouts, splits, sets, records, achievements and insights
- Saved meals, quick-adds and the food memory built from your edits
- Your profile photo
- Your ChatGPT connection and its tokens
- Usage events and the feedback you sent
- Error reports and any Kyno replies you reported
Deletion can't be undone.
What we keep
Nothing in our live database. Copies in our hosting provider's backups and short-lived server logs are purged within 30 days. Kyno chat history and the photos you send to Kyno are never stored by us, so there's nothing to delete there.
Want to remove only some data? See Delete some data, keep your account. Full details are in the privacy policy.